01
Getting online
Account access, vehicle details, documents and availability.
For drivers
Support for the road, the app and your account.
Start from the driver app when your question concerns a specific request, fare or rider.
Open the driver app
In a sentence
Driver support is grouped around the work you are doing: getting set up, receiving trip requests, completing a ride and understanding your activity afterwards.
Driver help
Start here.
02
Trip requests
Offers, pickup details, rider contact and cancellations.
03
Fares & activity
Accepted fares, completed trips, payment records and summaries.
04
Safety
Report a concern from the relevant trip after reaching a safe place.
From here to there.
Three clear steps01
Open the trip
Select the request connected to your question.
02
Describe the issue
Share what happened and attach useful evidence when asked.
03
Keep one thread
Reply in the same conversation so the context stays intact.
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