01
Check before you ride
Match the driver, vehicle and plate details shown in the app before getting in.
Safety
Help should be close when a ride does not feel right.
For an immediate threat or medical emergency, contact local emergency services. Then report the trip to Urvo when it is safe to do so.
Get Urvo
In a sentence
Good safety support starts with clear trip information and an easy way to raise a concern. Urvo is designed to keep the rider, driver, vehicle and trip details together so reports can be reviewed with the right context.
Safety
Start here.
02
Keep the trip visible
Follow the route and trip status in the app while you are moving.
03
Share concerns early
If something feels wrong, move to a safe place and use the trip record when reporting it.
04
Respect goes both ways
Riders and drivers are expected to treat each other, and each other’s property, with care.
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